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A diminutive of “robot” because in fact these ingenious applications are just that: robots (without physical “presence”, however). Chatbots and their diffusion Chatbots are certainly nothing new, but they gained popularity especially when Facebook allowed these applications to be integrated with its instant messaging service, Facebook Messenger.
This has led to a huge and renewed interest in bots, because many brands and businesses have begun to use their Facebook page to do one-to-one marketing with their customers, instead Job Function Email List of mostly communicating with posts and content. published on your timeline. Following Facebook's example, many other platforms have integrated Chatbots with their messaging features and there are more and more websites integrating these applications to better satisfy the desires of their visitors.
How many people are using so-called messaging apps? Quite a few, as demonstrated by the following data: Image Facebook - Why Messaging Businesses is the New Normal There are different types of Chatbots, mostly linked to their ability to "understand" the message that the human being addresses to them: there are bots that exploit artificial intelligence.
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